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Recover my iCloud

I recently got a new phone in the mail due to the screen breaking on my other one however none of my apps are pictures or passwords are saved and I am unable to remember the Apple ID iCloud I used on the phone that broke.

iPhone SE, iOS 15

Posted on Aug 23, 2022 10:57 PM

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Question marked as Top-ranking reply

Posted on Aug 23, 2022 11:03 PM

To check for your Apple ID:


If you forgot your Apple ID email address or phone number - Apple Support (CA)



If unable to reset your Apple ID or password suggest trying iCloud Account Recovery


How to use account recovery when you can’t reset your Apple ID password - Apple Support (CA)

2 replies

Aug 23, 2022 11:03 PM in response to Missjess_4406

Missjess_4406 Said:

"Recover my iCloud: I recently got a new phone in the mail due to the screen breaking on my other one however none of my apps are pictures or passwords are saved and I am unable to remember the Apple ID iCloud I used on the phone that broke. "

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Troubleshooting a Locked iPhone:

Is your iPhone is locked. If so, get this serviced.


Hold it Right There!


Being Locked Out...

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


No Success?

Contact Apple support:

If you cannot get the above link to work, then contact Apple Support.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through.

Recover my iCloud

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