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I have an old iMac Retina 4k 21.5-inch 2017 running on macOS Big Sur that will not update to mac OS Monterey despite the fact that it says it's compatible

I have an old iMac Retina 4k 21.5-inch 2017 running on macOS Big Sur that will not update to mac OS Monterey despite the fact that it says it's compatible

iMac 21.5″ 4K, macOS 10.15

Posted on Aug 24, 2022 1:41 PM

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Question marked as Top-ranking reply

Posted on Aug 24, 2022 1:48 PM

Try updating while in Safe Mode. Not sure what your iPhone has to do with anything.

How to use safe mode on your Mac - Apple Support

3 replies

I have an old iMac Retina 4k 21.5-inch 2017 running on macOS Big Sur that will not update to mac OS Monterey despite the fact that it says it's compatible

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