You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unclick 'Encrypt local backup'

When trying to unclick "encrypt local backup" I am asked for a password.

I enter the correct password and receive the following message despite owning and being the administrator for both the iPhone and Mac:

'the password you entered to protect your iPhone backup could not be set because backup has been disabled for this iPhone by an administrator'.

The password has already been set up and it is correct.

MacBook Air 13″, macOS 12.5

Posted on Aug 24, 2022 1:49 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2022 7:38 AM

LordPablo1982 wrote:

When trying to unclick "encrypt local backup" I am asked for a password.

I enter the correct password and receive the following message despite owning and being the administrator for both the iPhone and Mac:
'the password you entered to protect your iPhone backup could not be set because backup has been disabled for this iPhone by an administrator'.

The password has already been set up and it is correct.



? and what is the issue exactly...


macOS encrypts user data files by defaults on the Mac internal storage...



Verify both devices are up to date—

The current stable release of Monterey including bug fixes, is macOS 12.5.1


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



Update your iDevice - The current stable release of iOS including bug fixes, is iOS 15.6.1

Update your iPhone, iPad, or iPod touch - Apple Support




ref

About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support





4 replies
Question marked as Top-ranking reply

Aug 25, 2022 7:38 AM in response to LordPablo1982

LordPablo1982 wrote:

When trying to unclick "encrypt local backup" I am asked for a password.

I enter the correct password and receive the following message despite owning and being the administrator for both the iPhone and Mac:
'the password you entered to protect your iPhone backup could not be set because backup has been disabled for this iPhone by an administrator'.

The password has already been set up and it is correct.



? and what is the issue exactly...


macOS encrypts user data files by defaults on the Mac internal storage...



Verify both devices are up to date—

The current stable release of Monterey including bug fixes, is macOS 12.5.1


Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support



Update your iDevice - The current stable release of iOS including bug fixes, is iOS 15.6.1

Update your iPhone, iPad, or iPod touch - Apple Support




ref

About encrypted backups on your iPhone, iPad, or iPod touch - Apple Support





Aug 25, 2022 9:13 AM in response to leroydouglas

Thanks very much.

I made sure both iPhone and Mac are up to date.


Issue is it won’t let me unclick ‘encrypt local backup’’. I need to be able to unclick.


It is 100% the correct password.


I then also reset the iPhone (without deleting data) to ensure there was no access restrictions.


The restriction appears to be coming from the iPhone according to that message on the Mac (see photo).

Unclick 'Encrypt local backup'

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.