You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cannot update macOS Catalina

My system does not allow me to update to the newest OS.

MacBook Air 13″, OS X 10.11

Posted on Aug 25, 2022 7:41 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2022 9:22 PM

Hi,


Go to the Apple Menu > About This Mac to see exactly which Mac you have, then find out if it is compatible with a newer OS here: How to get old versions of macOS - Apple Support or here: How to upgrade to macOS Monterey - Apple Support


Before upgrading, backup, check apps and peripherals for compatibility with whichever OS you decide to upgrade to.


Catalina, Big Sur and Monterey will not run 32 bit apps, so download Go64 and scan your Mac to see which of your apps are 32 bit and will need to be upgraded/replaced: https://www.stclairsoft.com/Go64/


Some apps may be 64 bit but still not run on a particular OS; you can check them out here: https://roaringapps.com/apps


1 reply
Question marked as Top-ranking reply

Aug 25, 2022 9:22 PM in response to amcd1958

Hi,


Go to the Apple Menu > About This Mac to see exactly which Mac you have, then find out if it is compatible with a newer OS here: How to get old versions of macOS - Apple Support or here: How to upgrade to macOS Monterey - Apple Support


Before upgrading, backup, check apps and peripherals for compatibility with whichever OS you decide to upgrade to.


Catalina, Big Sur and Monterey will not run 32 bit apps, so download Go64 and scan your Mac to see which of your apps are 32 bit and will need to be upgraded/replaced: https://www.stclairsoft.com/Go64/


Some apps may be 64 bit but still not run on a particular OS; you can check them out here: https://roaringapps.com/apps


cannot update macOS Catalina

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.