You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: HoWa1090
HoWa1090 Author
User level: Level 1
4 points

My swipe down isn’t working

I’m currently on an iPhone X and my swipe down on the right side is not working. It’s meant to show the control center where I can adjust brightness, sound, and others. I’ve tried force restarting my iPhone but it doesn’t help. The only way I can access it right now is by playing a YouTube video, enlarge It to landscape mode and pull down from the right. If my phone is on portrait mode, nothing will work when pulling down the top right corner of my phone. Any suggestions?

iPhone X

Posted on Aug 25, 2022 9:33 PM

Reply
Question marked as Top-ranking reply
User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,105 points

Posted on Aug 25, 2022 10:22 PM

If your screen is too sensitive or responds intermittently to touch:


  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.


If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Smilin-Brian
Smilin-Brian
User level: Level 9
56,105 points

Aug 25, 2022 10:22 PM in response to HoWa1090

If your screen is too sensitive or responds intermittently to touch:


  1. Restart your iPhone or iPad.
  2. Make sure that your screen is clean and free of any debris or water.
  3. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger.
  4. Remove any cases or screen protectors.


If part of your screen doesn't respond, responds intermittently, or responds even when it's not touched, I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

Reply

My swipe down isn’t working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up