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my credit card was charged for a purchase on iTunes but I didn’t do it and have never used iTunes. I also didn’t receive a receipt from apple in my Email and cannot see it in the purchase history on my Apple ID
iPhone XS Max, iOS 15
See the Apple Support article(s) below. Link to contact Apple Support in the article.
See the Apple Support article(s) below. Link to contact Apple Support in the article.
Do you share your payment method with any one?
Are you the Family Organizer in a Family Sharing group?
Do you have more than one Apple ID?
If you saw a charge from apple.com/bill but no corresponding item on your Apple account and no email receipt, it normally points to charge started from a different Apple ID.
If you see no charge by following the steps in the support document you posted form, you have no other Apple ID, and you are not the Family Organizer in a Family Group, then you will need to contact Apple Support as suggested.
Are you sure there's nothing in your recent purchases to account of the current charge?
Something priced the same as the charge you see on your payment method.
I only have one Apple ID and don’t have family sharing on either
I was charged for itunes on my card today but I didn’t receive an email from apple and cannot see the purchase in my history on my Apple ID
