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Software Update Issues

The day after the previous software update on my iPhone 12 anytime a call would come in, I could not hear the person calling unless I turned the speakerphone on. The phone did not get wet or dropped or anything, the only change was the software update. Please help. After searching this topic I’ve found it’s very common, and scary considering apple has already been sued for doing this kind of thing to get people to buy new phones. Anyway, some settings were changed and I was able to get the speaker to work sort of. It’s extremely quiet and I can barely hear through it but the volume is all the way up. Furthermore, when connected through Bluetooth in my car, there’s glitches when calls come in, lots of them. It shouldn’t be an issue.

iPhone 12

Posted on Aug 26, 2022 9:42 AM

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Question marked as Top-ranking reply

Posted on Aug 27, 2022 12:22 AM

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

1 reply
Question marked as Top-ranking reply

Aug 27, 2022 12:22 AM in response to seanfromtoledo

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

Software Update Issues

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