You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: SkyWalker2022
SkyWalker2022 Author
User level: Level 1
4 points

iPhone will not send messages to non-iPhones

Yes, I have read the articles, turned on data, restarted the phone, deleted chat streams and started a new one, and all the other fixes offered in the Apple article. nothing works. iPhone simply will not send messages to non-iPhone, especially in group messages. once in a while they go through, and most of the time they do not, but pictures never go through. yall need to fix this. I should not have to spend $1000+ on a phone only to have to use Facebook messenger to communicate with friends and family. It is unacceptable with the technology we possess today.

iPhone 13 Pro Max

Posted on Aug 26, 2022 12:30 PM

Reply
Question marked as Top-ranking reply
User profile for user: sberman
sberman
User level: Level 10
267,711 points

Posted on Aug 26, 2022 12:44 PM

SkyWalker2022 wrote:

once in a while they go through, and most of the time they do not, but pictures never go through.

All messaging to non-Apple products is done using your cellular carrier’s methods and technologies.


Additionally, let’s consider your statement “pictures never go through”. Pictures in messages to non-Apple products use MMS, again provided by your cellular carrier.


MMS requires both the following:

  • Settings > Messages > MMS Messaging = “on”
  • Permission from your cellular carrier to use MMS under your cellular plan. This may cost extra.
View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: sberman
sberman
User level: Level 10
267,711 points

Aug 26, 2022 12:44 PM in response to SkyWalker2022

SkyWalker2022 wrote:

once in a while they go through, and most of the time they do not, but pictures never go through.

All messaging to non-Apple products is done using your cellular carrier’s methods and technologies.


Additionally, let’s consider your statement “pictures never go through”. Pictures in messages to non-Apple products use MMS, again provided by your cellular carrier.


MMS requires both the following:

  • Settings > Messages > MMS Messaging = “on”
  • Permission from your cellular carrier to use MMS under your cellular plan. This may cost extra.
Reply

iPhone will not send messages to non-iPhones

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up