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Hi,
I found out in my bank payment history that I am paying a subscription fee every month to apply but when I log into my apple account I cannot see that I have a subscription. If I try to remove this card to pay in my apple account, it says unable to remove because there is an active subscription on this account that requires at least one payment method on file. I just could not find this subscription and don't know how to cancel it.
iPad Pro, iPadOS 15
Hi sonv0803,
Apple support's online articles (links below) may help:
How to see what you were charged for:
If you see 'apple.com/bill' on your billing statement - Apple Support
How to report a problem
https://reportaproblem.apple.com/?s=6
How to cancel a subscription
If you want to cancel a subscription from Apple – Apple Support (AU)
How to:
Request a refund for apps or content that you bought from Apple – Apple Support
If needed:
The Billing and Subscriptions Support Team
have a "Get Support" link (or an app) at the bottom of their webpage (link below::
Subscriptions and Billing - Official Apple Support
All the best :-)
Hi sonv0803,
Apple support's online articles (links below) may help:
How to see what you were charged for:
If you see 'apple.com/bill' on your billing statement - Apple Support
How to report a problem
https://reportaproblem.apple.com/?s=6
How to cancel a subscription
If you want to cancel a subscription from Apple – Apple Support (AU)
How to:
Request a refund for apps or content that you bought from Apple – Apple Support
If needed:
The Billing and Subscriptions Support Team
have a "Get Support" link (or an app) at the bottom of their webpage (link below::
Subscriptions and Billing - Official Apple Support
All the best :-)
apple subscription issue
