airpod pro is not charging but the case is charged

tiwari9034 Said:

"airpod pro is not charging but the case is charged and not connected to the device"

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Troubleshooting AirPods Charge:

A. A Few Links to Visit:

• Start Here: Charge your AirPods with Charging Case and Learn about Battery Life - Apple Support

• If your AirPods Con’t Charge - Apple Support

• How to Clean your AirPods and EarPods - Apple Support

• If your Left or Right AirPod isn't Working - Apple Support

B. Try the Following Tasks:

• Hold Down the Button on the case for about 15 seconds.

• Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)

• Remove the AirPod from the Case, then place it back in the charger. Perhaps it needs to resync with the charger