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Good afternoon, I have a question, I think it is quite common. They take money from my bank account for a subscription, but I did not use the application and did not think that I had a trial subscription. I can't withdraw money because I don't have enough money in my account. But soon I will have Apple Music debited, how do I pay for it?
See the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
If you see "apple.com/bill" on your billing statement
If you see "apple.com/bill" on your billing statement – Apple Support (UK)
Request a refund for apps or content that you bought from Apple.
Request a refund for apps or content you've bought from Apple – Apple Support (UK)
If you see an unexpected charge
You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.
*You must request the refund within the refund period.
Refunds are not guaranteed. For more information, see the Terms & Conditions.
Click here for more support and assistance.
❗️ Identify legitimate emails from the App Store or iTunes Store
Identify legitimate emails from the App Store or iTunes Store - Apple Support
If the invoice is not from Apple,
Was the money deducted by a stranger?
Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.
Depending on your bank, they can collect the amount back within 30 days.
Also report to the police.
See the following Apple articles:
View your purchase history for the App Store, iTunes Store, and other Apple media services
How apps, content, and subscriptions from Apple are billed
How apps, content, and subscriptions from Apple are billed - Apple Support
If you see "apple.com/bill" on your billing statement
If you see "apple.com/bill" on your billing statement – Apple Support (UK)
Request a refund for apps or content that you bought from Apple.
Request a refund for apps or content you've bought from Apple – Apple Support (UK)
If you see an unexpected charge
You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.
*You must request the refund within the refund period.
Refunds are not guaranteed. For more information, see the Terms & Conditions.
Click here for more support and assistance.
❗️ Identify legitimate emails from the App Store or iTunes Store
Identify legitimate emails from the App Store or iTunes Store - Apple Support
If the invoice is not from Apple,
Was the money deducted by a stranger?
Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.
Depending on your bank, they can collect the amount back within 30 days.
Also report to the police.
Purchases in the App Store
