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Charge from iTunes that doesn’t show on my account

I got charged for something that I didn’t purchase and it shows it’s from iTunes but also in my iTunes account doesn’t show anything purchased. Can you help me figure out what is that charge for?

iPhone 12 Pro Max, iOS 15

Posted on Sep 2, 2022 12:43 AM

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Question marked as Top-ranking reply

Posted on Sep 2, 2022 1:28 AM

Did you already check this article?

If you see 'apple.com/bill' on your billing statement - Apple Support


Is this a genuine message from Apple?

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

2 replies

Sep 2, 2022 1:31 AM in response to Tatev1995

Check again for sure, see the following Apple articles:

View your purchase history for the App Store, iTunes Store, and other Apple media services

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support

 

How apps, content, and subscriptions from Apple are billed

How apps, content, and subscriptions from Apple are billed - Apple Support

 

If you see "apple.com/bill" on your billing statement

If you see "apple.com/bill" on your billing statement – Apple Support (UK)


Request a refund for apps or content that you bought from Apple.

Request a refund for apps or content you've bought from Apple – Apple Support (UK)


If you see an unexpected charge

You can request a refund* for a purchase that you don't recognize, but you must pay for the purchase first. You can also cancel a subscription if you don't want to continue it.

*You must request the refund within the refund period.

Refunds are not guaranteed. For more information, see the Terms & Conditions.

 

❗️Identify legitimate emails from the App Store or iTunes Store

Identify legitimate emails from the App Store or iTunes Store - Apple Support

 

If the invoice is not from Apple:

Was the money deducted by a stranger?

Contact your bank, they can find out who (name, address & account number) has collected the amount from your bank account, and when.

Depending on your bank, they can collect the amount back within 30 days.

Also report to the police.

 




Charge from iTunes that doesn’t show on my account

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