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Mewyn Author

Level 1

4 points

Itunes does not recognize my ipod

I am on windows 11.

I have installed Itunes form microsoft Store.

Itunes won't recognize my ipod nano 7th gen device.

My system is already up to data, i have updated all driver.

Itunes Diagnostics :

----

Microsoft Windows 11 x64 (Build 22000)

CSL-Computer GmbH & Co. KG 5994

iTunes 12.12.4.1

Paquet Store 12124.1.57017.0

FairPlay 2.20.6

Gestionnaire d’appareil mobile Apple 1.67.0.0

Bonjour 3.1.0.2 (1556.30)

Gracenote SDK 3.06.1.3084

Gracenote MusicID 3.06.1.3084

Envoi Gracenote 3.06.1.3084

Gracenote DSP 3.06.1.3084

Numéro de série iTunes 00000193529C64DC

L’utilisateur actuel n'est pas un administrateur.

La date et l’heure locales actuelles sont 2022-09-03 14:18:06.

iTunes ne s’exécute pas en mode sans échec.

La composition accélérée de WebKit est désactivée.

HDCP est pris en charge.

Core Media est pris en charge.

Échelle de l’affichage 100.00

**** Bibliothèques en exécution ****

c:\windows\system32\ucrtbase.dll: 10.0.22000.1

c:\program files\windowsapps\microsoft.vclibs.140.00.uwpdesktop_14.0.30704.0_x64__8wekyb3d8bbwe\msvcp140.dll: 14.30.30704.0

c:\program files\windowsapps\microsoft.vclibs.140.00.uwpdesktop_14.0.30704.0_x64__8wekyb3d8bbwe\vcruntime140_1.dll: 14.30.30704.0

c:\program files\windowsapps\microsoft.vclibs.140.00.uwpdesktop_14.0.30704.0_x64__8wekyb3d8bbwe\vcruntime140.dll: 14.30.30704.0

c:\windows\system32\msvcp110_win.dll: 10.0.22000.1

**** Informations relatives aux modules externes ****

Le service Bonjour 3.1.0.2 (1556.30) est en cours d’exécution.

**** Tests de connectivité des appareils ****

iPodService introuvable.

AppleMobileDeviceProcess 521.120.1.5 est en cours d’exécution.

Aucun contrôleur USB détecté.

Aucun contrôleur hôte FireWire (IEEE 1394) détecté.

**** Tests de synchronisation des appareils ****

Aucun iPod, iPhone ou iPad détecté.

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iPod nano (7th Gen)

Posted on Sep 3, 2022 5:20 AM

Top-ranking reply

Mewyn Author

Level 1

4 points

Posted on Sep 3, 2022 2:02 PM

I have already tested Itunes without install it from MS store.

Fortunately, i have found the ultimate solution :

--- Work on W11 ---

1 > Uninstall Itunes / Bonjour / QuickTimes / Apple support device / Apple mobile support ...

2 > Open a file browser in "%appdata%/..

3 > Delete all folder with names "Apple Computer", "Apple INC", "Itunes", ... on subfolder AppData/LocalLow, AppData/Roaming or AppData/Local

4 > Unplug your ipod device

5 > Reinstall itunes from Microsoft STORE

6 > Start Itunes

Itunes MUST ask you to agree licence.

If it's not the case you haven't completly uninstall Itunes

7 > Plug your Itunes and DON'T FCKING SKIP or close alert popup "Itunes must install a package to recognize your device ..." (if you skip - return to step 1)

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Itunes does not recognize my ipod

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