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I’m trying to reset my password to my iCloud but I can’t because my account still has my old number linked to it.

How can I get past this situation?

iPad

Posted on Sep 3, 2022 7:31 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 3, 2022 7:40 PM

See if you can get a Rescue or Notification email option. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *

2 replies
Question marked as Top-ranking reply

Sep 3, 2022 7:40 PM in response to JrocDa1

See if you can get a Rescue or Notification email option. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *

I’m trying to reset my password to my iCloud but I can’t because my account still has my old number linked to it.

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