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Level 1

4 points

My phone will not download any app

iPhone 6, iOS 12

Posted on Sep 4, 2022 3:29 AM

Top-ranking reply

Level 10

208,947 points

Posted on Sep 4, 2022 5:23 AM

You need to have a payment method on file, even if the app you want to download is free.

See -> If you can't make purchases or update apps, including download free apps, you need to update your payment method or add a new one.

See the following Apple articles:

Payment methods you can use with your Apple ID

Add money to your Apple ID balance

If necessary, click here for more support and assistance.

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