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Giving old iPhone to sister. It’s unlocked but won’t support her sim card

its saying sim not supported. the message currently says the same card that you have installed n this i phone is from a carrier that is not supported.

this is my older device, iphone 6Splus, which has been unlocked for a few years now and I have gifted it to my sister in a different country. She has restored and logged into her iCloud account but her sim is not recognized and it’s asking for us to contact carrier to unlock it..the phone is unlocked tho..what can we do?

iPhone 6s Plus

Posted on Sep 5, 2022 5:06 AM

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Question marked as Top-ranking reply

Posted on Sep 5, 2022 5:12 AM

That means that the device is STILL locked to YOUR carrier.


You’ll either need to “clean this up” for your sister, or else she can use the same carrier as you. (an apparent impossibility given the geographic separation)


How to unlock your iPhone for use with a different carrier - Apple Support




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Giving old iPhone to sister. It’s unlocked but won’t support her sim card

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