You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I forgot my password to enable Touch ID I can’t login on my Mac and there is no option for reset

I forgot my password to enable Touch ID I can’t login on my Mac and there is no option for reset

MacBook Air 13″, macOS 12.3

Posted on Sep 5, 2022 12:10 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 5, 2022 1:30 PM

Ndivhuhoadelaide wrote:

I forgot my password to enable Touch ID I can’t login on my Mac and there is no option for reset


this would be your admin/user psswd...


Forgot Admin password—


Reset your Mac login password - Apple Support

https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac


Change or reset the password of a macOS user account ...

https://support.apple.com/en-us/HT202860



TouchID not working—


There are a few instances where Touch ID will not be accepted by macOS:


• If you restarted your Mac, or if you're not logged into your user account.

• If you have not unlocked your Mac for 48 hours.

• If you are trying to unlock Security & Privacy

• If you are trying to unlock Users & Groups Preferences (when FileVault is on)

• If 5 wrong fingerprint attempts



Use Touch ID on Mac

Use Touch ID on Mac - Apple Support


"If you have problems with Touch ID"

If Touch ID isn't working on your Mac - Apple Support



1 reply
Question marked as Top-ranking reply

Sep 5, 2022 1:30 PM in response to Ndivhuhoadelaide

Ndivhuhoadelaide wrote:

I forgot my password to enable Touch ID I can’t login on my Mac and there is no option for reset


this would be your admin/user psswd...


Forgot Admin password—


Reset your Mac login password - Apple Support

https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac


Change or reset the password of a macOS user account ...

https://support.apple.com/en-us/HT202860



TouchID not working—


There are a few instances where Touch ID will not be accepted by macOS:


• If you restarted your Mac, or if you're not logged into your user account.

• If you have not unlocked your Mac for 48 hours.

• If you are trying to unlock Security & Privacy

• If you are trying to unlock Users & Groups Preferences (when FileVault is on)

• If 5 wrong fingerprint attempts



Use Touch ID on Mac

Use Touch ID on Mac - Apple Support


"If you have problems with Touch ID"

If Touch ID isn't working on your Mac - Apple Support



I forgot my password to enable Touch ID I can’t login on my Mac and there is no option for reset

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.