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I can't change the card number to complete my iCloud purchase

I am not able to change the credit card on the system. Hence cannot renew my Icloud subscription



[Re-Titled by Moderator]


MacBook Air 13″, 10.13

Posted on Sep 6, 2022 10:12 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 7, 2022 6:00 PM

Hi leyla270,

Welcome to the Apple Community.


Your Apple ID is the account you use to access Apple services,

like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. 


Find your country or region to check which payment methods you can use ok.

Payment methods that you can use with your Apple ID – Apple Support


NB: You will likely need to add the new card number, before deleting the old one


How to: Change, add, or remove Apple ID payment methods - Apple Support


or

try changing the card info. from the online Apple ID Log-in 

https://appleid.apple.com


If needed:

You might want to reach out to the Billing Support Team:

There is a “Get Support” Link (or an App) at the bottom of their webpage.

Subscriptions and Billing - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Sep 7, 2022 6:00 PM in response to leyla270

Hi leyla270,

Welcome to the Apple Community.


Your Apple ID is the account you use to access Apple services,

like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. 


Find your country or region to check which payment methods you can use ok.

Payment methods that you can use with your Apple ID – Apple Support


NB: You will likely need to add the new card number, before deleting the old one


How to: Change, add, or remove Apple ID payment methods - Apple Support


or

try changing the card info. from the online Apple ID Log-in 

https://appleid.apple.com


If needed:

You might want to reach out to the Billing Support Team:

There is a “Get Support” Link (or an App) at the bottom of their webpage.

Subscriptions and Billing - Official Apple Support


All the best :-)

I can't change the card number to complete my iCloud purchase

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