You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

MacBook Pro serial number for trade in

Hi there! I was trying to put the serial number of my mac for trade in and it wouldnt work. Is there a reason why? Please help me. Thank you :)

Lou

[Re-Titled by Moderator]

MacBook Pro 13″, macOS 10.15

Posted on Sep 10, 2022 5:58 AM

Top-ranking reply

Community+ 2024

Level 10

188,316 points

Posted on Sep 10, 2022 7:36 AM

l0vells wrote:

Hi there! I was trying to put the serial number of my mac for trade in and it wouldnt work. Is there a reason why? Please help me. Thank you :)

Lou

[Re-Titled by Moderator]

Copy & paste is best so as to not get it wrong(?)

you can see your serial number here >About this Mac

Apple does not use Letter O in their Serial Numbers

zero 0 / letter o or O

If it is relatively new Mac you are trading, then it may not be eligible for trade in or the site has not been update yet because of its age.

you can se all your devices here:

Check your coverage

View in context

Similar questions