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need update to restore iphone

I am trying to restore an iphone and it says need to do update. It wont let me get into the phone to do update through settings. How do I update the iphone so it can be restored?


iPhone 7

Posted on Sep 10, 2022 9:15 PM

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Question marked as Top-ranking reply

Posted on Sep 11, 2022 12:27 AM

Hi, do you have access to a Mac or computer with iTunes ? if so you could try restoring your iPhone in recovery mode. Make sure your Mac or PC (iTunes ) is up to date. Connect your iPhone to the computer ,Open Finder on your Mac or iTunes on your PC, then press and hold the Side Button and Volume Down Button at the same time , release them when you see the recovery screen on your iPhone . On your Computer you will see an option to either Update or Restore your iPhone , choose the option you require. Update will install the software without you loosing any data, Restore will wipe your iPhone and reinstall iOS and firmware for your iPhone . This is Apples support page. If you can't update or restore your iPhone or iPod touch – Apple Support (UK)


1 reply
Question marked as Top-ranking reply

Sep 11, 2022 12:27 AM in response to Jack-RabiT

Hi, do you have access to a Mac or computer with iTunes ? if so you could try restoring your iPhone in recovery mode. Make sure your Mac or PC (iTunes ) is up to date. Connect your iPhone to the computer ,Open Finder on your Mac or iTunes on your PC, then press and hold the Side Button and Volume Down Button at the same time , release them when you see the recovery screen on your iPhone . On your Computer you will see an option to either Update or Restore your iPhone , choose the option you require. Update will install the software without you loosing any data, Restore will wipe your iPhone and reinstall iOS and firmware for your iPhone . This is Apples support page. If you can't update or restore your iPhone or iPod touch – Apple Support (UK)


need update to restore iphone

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