Factory reset

I decided to fully reset my 2019 MacBook Pro. It has been resetting for 8 hours. What’s wrong with it?

MacBook Pro 13″, macOS 12.5

Posted on Sep 10, 2022 9:57 PM

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Question marked as Top-ranking reply

Posted on Sep 10, 2022 11:24 PM

Hey there!


Did you follow these steps to reset your Mac?:


Erase and reinstall macOS - Apple Support


If so, what do you see on the screen?

If it’s still the Apple logo and progress bar, (Or not), If day after so much time, it would be best to shut it down using the power button and turn it on again, at the least to see what’s going on.


You May just see the “Welcome” screen, although if you continue to see the same screen, let us know!

3 replies
Question marked as Top-ranking reply

Sep 10, 2022 11:24 PM in response to Worthbroski

Hey there!


Did you follow these steps to reset your Mac?:


Erase and reinstall macOS - Apple Support


If so, what do you see on the screen?

If it’s still the Apple logo and progress bar, (Or not), If day after so much time, it would be best to shut it down using the power button and turn it on again, at the least to see what’s going on.


You May just see the “Welcome” screen, although if you continue to see the same screen, let us know!

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Factory reset

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