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Black Screen iPhone 12

My iPhone screen won't turn on yet my iPhone is still working?

Posted on Sep 12, 2022 3:25 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2022 4:28 AM

Follow these steps, testing after each step:


If that didn’t work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

1 reply
Question marked as Top-ranking reply

Sep 12, 2022 4:28 AM in response to hbenson1

Follow these steps, testing after each step:


If that didn’t work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?



Click ▶︎ Check Repair Status. 🔧

Black Screen iPhone 12

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