You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App store

My App Store is not working and it won’t let me download anything it keeps sending me to my payment methods

Posted on Sep 12, 2022 9:53 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2022 8:17 AM

You need a payment method -

Do you have a functioning payment method listed in your account? Unless you have a NONE option in the payment methods, you usually have to have a valid payment method entered in your account details. Even for free apps or to update apps.


M1 Mac mini, macOS 12.6; Watch, series 5 GPS/cellular, watchOS 9; iPad Pro 2nd Gen, iPadOS 15.6; iPhone 12 Pro, iOS 16; TV 4th Gen, tvOS 16; HomePods, audioOS 16 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Sep 13, 2022 8:17 AM in response to Younge18

You need a payment method -

Do you have a functioning payment method listed in your account? Unless you have a NONE option in the payment methods, you usually have to have a valid payment method entered in your account details. Even for free apps or to update apps.


M1 Mac mini, macOS 12.6; Watch, series 5 GPS/cellular, watchOS 9; iPad Pro 2nd Gen, iPadOS 15.6; iPhone 12 Pro, iOS 16; TV 4th Gen, tvOS 16; HomePods, audioOS 16 and Airport Express w/ Airplay 2

App store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.