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JemmaCa Author

Level 1

5 points

Admin account on MacBook Air locked - password not useable

I have a Macbook Air, my admin user account won't accept the password. It says it is locked. I have another account which I can access, however I cannot do anything due to the admin account being locked as I need permission. There is no apple ID set up on the admin or user account. How can I unlock the admin account to use the laptop again?

MacBook Air

Posted on Sep 13, 2022 6:55 AM

Top-ranking reply

John Galt

Level 10

145,928 points

Posted on Sep 13, 2022 8:27 AM

If you are unable to log into your Mac, refer to If you forgot your Mac login password - Apple Support. If necessary, continue with If you can't reset your Mac login password - Apple Support.
If your Apple ID Account is locked or disabled, refer to If your Apple ID is locked or disabled - Apple Support.
The following may also be relevant: If you see an 'Unable to sign you in to your Apple ID' message - Apple Support.

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Admin account on MacBook Air locked - password not useable

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