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Level 1

4 points

REMOVE OLD OWNER APPLE ID

im tryna to remove the old owner apple id

iPhone 13

Posted on Sep 13, 2022 7:18 AM

Top-ranking reply

Level 9

56,191 points

Posted on Sep 13, 2022 7:20 AM

No one has that information.

Apple values your privacy and has safeguards in place to ensure that no one can access the device.

You will need to reach out to the owner because it is the owner’s responsibility to properly erase the device before selling it.

Until then, it is locked. 🔐

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