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Can’t remember password to old Apple ID account

Hi, I can’t remember my password for my old email account, I press forgotten password and it gives it to my new one

iPhone 13, iOS 16

Posted on Sep 13, 2022 11:19 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2022 11:42 AM

If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *


If you have changed your password, have you followed the steps in this article on all devices/computers? 


What to do after you change your Apple ID or password - Apple Support.

1 reply
Question marked as Top-ranking reply

Sep 13, 2022 11:42 AM in response to Sonnyboy123

If you forgot the Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *


If you have changed your password, have you followed the steps in this article on all devices/computers? 


What to do after you change your Apple ID or password - Apple Support.

Can’t remember password to old Apple ID account

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