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Phone won’t allow FaceTime calls to go through

I got an iPad a month ago and in the last week my phone stopped letting me make FaceTime calls. When I receive a FaceTime and answer, the person that called is unable to see or hear me. When I make the call it never goes through. When I try on my iPad FaceTimes come in and go out just fine.

iPhone 11

Posted on Sep 13, 2022 12:24 PM

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Question marked as Top-ranking reply

Posted on Sep 13, 2022 12:55 PM

natasjavb wrote:

I got an iPad a month ago and in the last week my phone stopped letting me make FaceTime calls. When I receive a FaceTime and answer, the person that called is unable to see or hear me. When I make the call it never goes through. When I try on my iPad FaceTimes come in and go out just fine.

If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 13, 2022 12:55 PM in response to natasjavb

natasjavb wrote:

I got an iPad a month ago and in the last week my phone stopped letting me make FaceTime calls. When I receive a FaceTime and answer, the person that called is unable to see or hear me. When I make the call it never goes through. When I try on my iPad FaceTimes come in and go out just fine.

If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support

Phone won’t allow FaceTime calls to go through

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