My iPhone 13 Pro Max was stolen
Hello, my iPhone 13 Pro Max was stolen, but I don't know when yesterday, I bought an iPhone 7 because I really needed a phone.
[Re-Titled by Moderator]
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Hello, my iPhone 13 Pro Max was stolen, but I don't know when yesterday, I bought an iPhone 7 because I really needed a phone.
[Re-Titled by Moderator]
First … Remain calm. Do NOT panic.
Your phone and the personal data it contains is VERY securely protected by it’s passcode.
Thieves prey on the bad decisions we are more likely to make when anxious.
Next = = =
Start working thru this checklist:
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
Place it in “Lost Mode” with an on-screen message of how to contact you for a return.
Caution: Don’t reveal personal info in the screen message; it will be viewable by ANYONE in possession of the device. Just stick to the bare minimum info needed to reach you.
Finally = = =
WARNING: Going forward - in the coming minutes, days, weeks, or even months - EXPECT messages from the thieves, usually claiming to be Apple (or sometimes the police) which attempt to phish your personal info so as to be able to break into your phone and/or AppleID.
These are criminal attempts; although they can appear VERY “official,” polished, and convincing.
Disclose NOTHING and do NOT follow any links they might contain.
Absolutely DO NOT EVER provide ANY of your Apple credentials (AppleID, AppleID Password, or Device Passcode) in response to these messages.
They are NOT from Apple or from anyone else legitimate.
First … Remain calm. Do NOT panic.
Your phone and the personal data it contains is VERY securely protected by it’s passcode.
Thieves prey on the bad decisions we are more likely to make when anxious.
Next = = =
Start working thru this checklist:
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
Place it in “Lost Mode” with an on-screen message of how to contact you for a return.
Caution: Don’t reveal personal info in the screen message; it will be viewable by ANYONE in possession of the device. Just stick to the bare minimum info needed to reach you.
Finally = = =
WARNING: Going forward - in the coming minutes, days, weeks, or even months - EXPECT messages from the thieves, usually claiming to be Apple (or sometimes the police) which attempt to phish your personal info so as to be able to break into your phone and/or AppleID.
These are criminal attempts; although they can appear VERY “official,” polished, and convincing.
Disclose NOTHING and do NOT follow any links they might contain.
Absolutely DO NOT EVER provide ANY of your Apple credentials (AppleID, AppleID Password, or Device Passcode) in response to these messages.
They are NOT from Apple or from anyone else legitimate.
You are welcome.
We all hope that your phone is merely “mis-placed.”
Replacement will be influenced by any AppleCare+ plan you might have, other insurance, and finally:
Your warranty will not cover replacement of your lost or stolen phone. If you purchased AppleCare + with Theft and Loss Coverage you will need to contact AIG to arrange a replacement unit.
Please help me, they stole my iPhone 13 Pro Max model
It will be almost two days
I thank you and your service,
I already spoke with your colleague and I would like to know if I choose the exchange option, can I get a new phone?
I still have the carton of the phone and I don't know if the warranty is void or not but please tell me if I go to the apple dealer and if I choose the exchange option can I get a new phone?
Your dealer should be able to provide all details for your area and the specifics of your particular situation.
My iPhone 13 Pro Max was stolen