You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

How to reset phone with black screen

How do you reset the iPhone 13 pro when it has the black screen of death.

iPhone 13 Pro, iOS 15

Posted on Sep 19, 2022 6:04 PM

Top-ranking reply

Level 10

210,440 points

Posted on Sep 19, 2022 6:04 PM

THEN

THEN

Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

View in context

Similar questions