You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Help retrieving messages

I didn’t realize I had my messages set to delete after a year. I am currently trying to retrieve deleted messages for legal purposes. On my iPhones back up I seen I had three back ups saved but it does not give me the option to back up 2 of the older backups. Can I please be guided to the right direction.

iPhone 11 Pro, iOS 16

Posted on Sep 19, 2022 10:02 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 19, 2022 10:07 PM

Daniboy96 Said:

"Help retrieving messages: I didn’t realize I had my messages set to delete after a year. I am currently trying to retrieve deleted messages for legal purposes. On my iPhones back up I seen I had three back ups saved but it does not give me the option to back up 2 of the older backups. Can I please be guided to the right direction. "

-------


What type of messages? If text messages, then read the following...


Troubleshooting Text Deleted Messages:

What to Consider:

A. Restore from Today's Backup:

Restore your iPhone from a backup of it that contains these messages, and you could recover them.


B. Check Messages App:

If messages was enabled on your iPhone along with your Apple computer, then check and see if the Messages app is enabled on your Mac to see if it exists in it. You'd start up your Mac, not connecting to the Internet, and open the Massages app. Then proceed from there with retrieving it. Important: Be certain you do not connect to the Internet while booting up, as syncing would delete it. So, power off your router to avoid the connection.

1 reply
Question marked as Top-ranking reply

Sep 19, 2022 10:07 PM in response to Daniboy96

Daniboy96 Said:

"Help retrieving messages: I didn’t realize I had my messages set to delete after a year. I am currently trying to retrieve deleted messages for legal purposes. On my iPhones back up I seen I had three back ups saved but it does not give me the option to back up 2 of the older backups. Can I please be guided to the right direction. "

-------


What type of messages? If text messages, then read the following...


Troubleshooting Text Deleted Messages:

What to Consider:

A. Restore from Today's Backup:

Restore your iPhone from a backup of it that contains these messages, and you could recover them.


B. Check Messages App:

If messages was enabled on your iPhone along with your Apple computer, then check and see if the Messages app is enabled on your Mac to see if it exists in it. You'd start up your Mac, not connecting to the Internet, and open the Massages app. Then proceed from there with retrieving it. Important: Be certain you do not connect to the Internet while booting up, as syncing would delete it. So, power off your router to avoid the connection.

Help retrieving messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.