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Natali002 Author

Level 1

4 points

Return money

I had a problem with an erroneous subscription, I applied for a refund and they wrote to me that the money was returned, but they did not return. what to do?

iPhone 7, iOS 14

Posted on Sep 21, 2022 12:11 AM

Top-ranking reply

brbo

Level 8

35,560 points

Posted on Sep 21, 2022 12:31 AM

Hi Natali002

Welcome to the Apple Community.

Re: what to do?

Apple support have an article online that may help:

How long refunds from the App Store or other Apple services take, and

How to: Check the status of a refund for apps or content that you've bought from Apple – Apple Support

All the best :-)

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Return money

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