You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trackpad and Keyboard not working.

My macbook’s keyboard and trackpad doesn’t work after closing and opening its lid. I tried from restarting it to all the way up to reinstalling macos. Is there any way fixing it?

MacBook Air 13″, macOS 13.0

Posted on Sep 21, 2022 8:06 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2022 10:23 AM

Usually on a Mac if both the Keyboard and Trackpad fail at the same time it indicates a hardware issue which will need to be repaired.


FYI, it is always best to provide the exact model of the device when asking for assistance since each model may have its issues. You can get the exact model by clicking the Apple menu and selecting "About This Mac", or by entering the system serial number here:

Check Your Service and Support Coverage - Apple Support


In the mean time you can try using a USB mouse & keyboard.


3 replies
Question marked as Top-ranking reply

Sep 23, 2022 10:23 AM in response to farhanshaptak

Usually on a Mac if both the Keyboard and Trackpad fail at the same time it indicates a hardware issue which will need to be repaired.


FYI, it is always best to provide the exact model of the device when asking for assistance since each model may have its issues. You can get the exact model by clicking the Apple menu and selecting "About This Mac", or by entering the system serial number here:

Check Your Service and Support Coverage - Apple Support


In the mean time you can try using a USB mouse & keyboard.


Trackpad and Keyboard not working.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.