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Level 1

4 points

Apple ID

Hello, my parents couldn't remember their Apple ID password. Can I change the Apple ID password for them? Thank you!

iPad 2, iOS 9

Posted on Sep 23, 2022 4:16 PM

Top-ranking reply

Level 10

732,491 points

Posted on Sep 23, 2022 4:22 PM

Tell them to check their web browser autofill entries, the Keychain, and other records, or use Apple's iForgot service, or contact their Account Security team.

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