You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

disabled phone

how can I get my phone from being disabled without losing my data?

iPhone 7 Plus

Posted on Sep 23, 2022 8:54 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2022 9:02 PM

If your data is not backed up, you can't. The only way back in is to completely erase your phone. If you've been backing up, when back in, you can restore the phone from backup. If you haven't been backing up, your data is gone.


Follow the directions in this link --> If you forgot your iPhone passcode - Apple Support


The time to ensure no loss of data is before catastrophe strikes.

1 reply
Question marked as Top-ranking reply

Sep 23, 2022 9:02 PM in response to shawanna192

If your data is not backed up, you can't. The only way back in is to completely erase your phone. If you've been backing up, when back in, you can restore the phone from backup. If you haven't been backing up, your data is gone.


Follow the directions in this link --> If you forgot your iPhone passcode - Apple Support


The time to ensure no loss of data is before catastrophe strikes.

disabled phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.