You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I work on an iMac using MojaveOS version 10.14.6 and recently I had to replace my older HP printer for an new one. I now am using an HP ENVY 6455 e. I am able to print black and white but not color. I have tried going through the HP site but no one seems to be able to help me remedy this problem. I am at wits end in trying to resolve this issue. Can someone give me some sound advice?
Mac OS X: About the Reset Printing System feature ...
Solve printing problems on Mac - Apple Support
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup).
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X
http://support.apple.com/kb/ht1341
Reboot.
Mac OS X: About the Reset Printing System feature ...
Solve printing problems on Mac - Apple Support
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup).
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X
http://support.apple.com/kb/ht1341
Reboot.
When I go to the print box the Black and White box is always checked. When I uncheck the box, the preview shows up in color but it prints in black and grey. I will go to Page Setup and uncheck the black and white box as well as the Setup but it still prints black and grey. When I go to the Color Management part of the print dialogue box it shows that the CMYK colors are not checked and can not be checked. For some reason, my software doesn't allow it to print color.
Does the Preview or Print as PDF show Color or just B&W?
My HP ENVY 6455e printer won't print color on my iMac Mojave version 10.14.6
