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Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
How do I reset my iPad to the factory settings if it was given to me by someone who I don’t speak to anymore and don’t have their password to do so
iPad Air 2 Wi-Fi
Sounds like it's locked via AppleID. In that case, you contact the previous owner and ask them to unlock it, and remove it from their AppleID account. Then you're free to set it up under your own account.
There is no other option. Locking via AppleID is a theft deterrent that renders the device unusable if it's lost or stolen.
Sounds like it's locked via AppleID. In that case, you contact the previous owner and ask them to unlock it, and remove it from their AppleID account. Then you're free to set it up under your own account.
There is no other option. Locking via AppleID is a theft deterrent that renders the device unusable if it's lost or stolen.
Unless that person followed the steps from the link above, you will not be able to use that iPad. It’s a security issue. Sorry.
How do I reset my iPad if it was given to me and I can’t sign out of the account it had before it was mine
