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you have a store credit balance

how do I get rid of the balance so that I can change my region? I have tried to spend it but its too little. can you help me?

Posted on Sep 28, 2022 8:04 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2022 8:06 AM

Depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your balance: Get Support

 

2.

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)

scroll to ⤵️

If you have Apple ID balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address.

 

Then see this Apple article:  Change your Apple ID country or region

Change your Apple ID country or region - Apple Support (KW)

 


2 replies
Question marked as Top-ranking reply

Sep 28, 2022 8:06 AM in response to proscovia195

Depending on the amount:

1.

If your balance is less than the cost of a single item, contact Apple Support directly, they will help you clear your balance: Get Support

 

2.

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)

scroll to ⤵️

If you have Apple ID balance you can't use.

You can't redeem or return Apple Gift Cards, App Store & iTunes Gift Cards or unused Apple ID balance for cash, except as required by law. If your jurisdiction allows the refund of redeemed gift balances, you can contact Apple Support to request a refund

When you contact Apple, include the following information:

•           Your Apple ID.

•           The refund amount.

•           Your current delivery address.

 

Then see this Apple article:  Change your Apple ID country or region

Change your Apple ID country or region - Apple Support (KW)

 


you have a store credit balance

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