You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

macey165 Author

Level 1

4 points

Software update issue

Everytime I try update my iPhone 11 to the newest update (IOS 15.7) it’s repeatedly saying (error, you are no longer connected to the internet) when I’m connected to Wi-Fi etc

iPhone 11, iOS 15

Posted on Sep 30, 2022 12:53 PM

Top-ranking reply

Raicya

Level 10

208,965 points

Posted on Sep 30, 2022 1:13 PM

You need about 6 GB device storage and good Service & Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.

See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

View in context

Software update issue

Similar questions