Hi there, I was trying to login to my account. However, it is not possible anymore. I changed my phone number as well as am not using my credit card anymore. When I try to login it says we will send you a verification code but to my old number.

I lost all my contact numbers and 3000 pictures now!

iPhone 13 Pro, iOS 15

Posted on Oct 2, 2022 12:27 PM

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1 reply

Oct 2, 2022 12:49 PM in response to Amar535

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   *


If you can get a code and sign in, you need to change/add the number on your Apple ID. Look in the Security section when signed in online. You may have to add the new number before you can remove the old number. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage

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Hi there, I was trying to login to my account. However, it is not possible anymore. I changed my phone number as well as am not using my credit card anymore. When I try to login it says we will send you a verification code but to my old number.

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