What causes the black screen in camera after iOS 16 update?

I've heard a lot of people are having a black screen in the camera App after the IOS 16 Update and I'm one of them. Is there already a fix for this, because it's been almost a month and now you can't even downgrade to IOS 15. Is Apple even aware of this problem?


[Re-Titled by Moderator]

iPhone 12, iOS 16

Posted on Oct 3, 2022 8:25 AM

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Question marked as Top-ranking reply

Posted on Jul 19, 2024 10:57 AM

I have an iPhone XR which demonstrated the "black screen" rear camera (but the front camera still worked). First I had the rear camera replaced at a local independent repair house. That fixed the camera but only for a day. Then I updated from IOS 16 to 17 last night and did not test the rear camera again until today. To my horror, the rear camera had gone back to the "black screen" rear camera. I tried some of the solutions in this thread. Nothing worked until I did a "force restart" by pressing/releasing the side buttons of the phone as described in Force restart iPhone - Apple Support. At the moment the rear camera is functioning again!


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.


76 replies
Question marked as Top-ranking reply

Jul 19, 2024 10:57 AM in response to Dorden122

I have an iPhone XR which demonstrated the "black screen" rear camera (but the front camera still worked). First I had the rear camera replaced at a local independent repair house. That fixed the camera but only for a day. Then I updated from IOS 16 to 17 last night and did not test the rear camera again until today. To my horror, the rear camera had gone back to the "black screen" rear camera. I tried some of the solutions in this thread. Nothing worked until I did a "force restart" by pressing/releasing the side buttons of the phone as described in Force restart iPhone - Apple Support. At the moment the rear camera is functioning again!


  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.


Nov 28, 2023 9:36 PM in response to Dorden122

Don’t know if this will work for anyone else but was having the same problem on iPad 6th gen. Camera worked for FaceTime but not for the camera app. After updating to iOS 17 the problem still persisted. I power cycled and went back to the camera app, still showing black screen, held down the camera rotation icons for a few seconds (to switch from front to back camera) and suddenly started working. I hope someone else gets lucky too!

Oct 4, 2022 6:43 PM in response to Dorden122

Hello Dorden122,


Thanks for using the Apple Support Communities!


We would want to recommend basic troubleshooting of the camera on your iPhone first to rule out issues with the camera. Take a look at this article: If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support

  1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
  2. Test the camera by trying to take a photo
  3. Restart your iPhoneiPad, or iPod touch
  4. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button .


If there is no change and you are still seeing a black screen in the camera, contact Apple Support directly for more specific assistance.


Take care!

Apr 7, 2024 4:50 AM in response to Dorden122

Guys I literally have the same issue it’s been happening ever since I updated to the iOS 17.2 (I have an xs) like my ig back camera works but it’s zoomed in so I tried zooming in my actual camera app to 2x and it started working I think it only works if you use zoom camera idk but Apple should seriously fix this it’s getting annoying..

Jan 19, 2024 8:47 PM in response to Dorden122

I just got this after the 17.2.1 update on an XS Max. The user's suggestion of holding down the switch camera button for a few seconds got the front camera working, so thanks for that suggestion!


My torch does not work anymore either.


I tried seeing if other apps were able to use the camera and Adobe Scan had a notification that said "Unable to access the camera." All other apps just show the black camera screen.


This is definitely the most frustrating glitch that Apple has had (after putting up with others that have come and gone over the years). I need my phone camera for work, and given the wide array of Apple devices and iOS's that this has affected, and potentially could affect, I'm going to have to make the switch to Android.

Oct 7, 2022 1:39 PM in response to jeffd55

They really said, “Remove any case, accessory, or film that might block the camera.” Yeah let me take photos and every other time I have to restart my phone. Wait! Let me make sure nothing is blocking it each time! Lmao. I know this is only community specialist but come on. Only reason I updated to ios 16 was because the AirPods Pro 2 could not figure out how to make calls on ios 15, now I can’t take photos without having to restart phone every other time. Please fix bug.

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What causes the black screen in camera after iOS 16 update?

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