Activation lock
My son forgot his apple ID password and now the phone is locked so plz remove the apple ID to continue
iPhone 8 Plus
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FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support: 👉 Contacting Apple for support and service including international calling numbers.
You have run into the security measure known as the Activation Lock. You will need the Apple ID and password to remove the Activation Lock.
Click 👉 If you forgot your Apple ID password - Apple Support
Click 👉 If you forgot your Apple ID - Apple Support
If you need further help removing Activation Lock and have proof of purchase documentation, you can 👉 start an Activation Lock support request.
Axel F.