App Store

dylanhb1029 Said:

"App Store: I'm trying to download an app but it is saying my account is disabled, can you help? Thank you!!!"

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Troubleshooting a Disabled Account:

Visit this Link: If a Message Says 'Your Account has been Disabled in the App Store and iTunes' - Apple Support

Why Accounts Become Disabled:

When your Account has been disabled, that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

• Too many unsuccessful login attempts
• VPN (Virtual Private Network) usage
• Consistent transactions
• Session Times Out
• Disobeying Terms & Conditions

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact through link or by going to upper right hand corner and click on Get Support or:

Contact Apple for support and service

~Katana-San~

Click here and then on the link for your issue. If it's neither of those, describe it in this thread.

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