You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation locked iPad

I got an iPad secondhand and it says unable to activate, an update is required. Then I can only shutdown, how do I update and get this thing activated?

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Oct 6, 2022 4:27 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2022 4:45 PM

If it is showing an Activation Lock, if you can't reach the previous owner whose ID is on the device and have them go to https://www.icloud.com/find/, erase the device, then remove it from their account, then the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.  *



1 reply

Activation locked iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.