Sent email not in sent folder
Hello,
I don't see sent email in my Sent folder. It's Gmail and not transferring to Mac mail, can anybody help?
I tried to contact Gmail but there's no way to reach anybody.
MacBook Air 13″, macOS 12.6
User profile for user:
bryanr14
User level:
Community Specialist
Hello terririan,
Thank you for reaching out in Apple Support Communities. With the sent email not appearing in the sent folder of the Mail app, we suggest to rebuild the mailbox. This is a step that may help resolve the ability to access your sent emails. Here's how to rebuild a mailbox in the Mail app of your Mac:
Rebuild mailboxes in Mail on Mac
You may need to rebuild a mailbox to update the list of messages it contains. For example, if messages appear to be missing or garbled, or if you can’t find all relevant messages when you search using the Entire Message search option.
1. In the Mail appon your Mac, select a mailbox in the sidebar.
Choose Mailbox > Rebuild.
2. When you rebuild mailboxes for IMAP or Exchange accounts, messages and attachments stored on your Mac are discarded, and then downloaded again from the mail server to your Mac. Your mailbox appears empty until the download is complete.
These steps are outlined here for you to reference: Rebuild mailboxes in Mail on Mac - Apple Support
We look forward to hearing back from you with an update.
Kind regards.