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or83 Author

Level 1

4 points

Face id ios 16.0.2 update

my face id was working good (ipone 11 pro) and stop working after the update

so far nothing help to make it work again

Posted on Oct 8, 2022 12:09 AM

Top-ranking reply

WheelieNick

Level 8

40,575 points

Posted on Oct 8, 2022 12:42 AM

Is your FaceID disabled?

See:

If you receive an alert that FaceID is disabled on your iPhone or iPad Pro

It can occur that you will receive the following message on your iPhone or iPad Pro : " A problem was detected with the true depth camera, FaceID is disabled"

When you're getting this error message, Make sure that you're iPhone or iPad Pro is running the latest version of iOS or iPadOS. If your device is running the latest iOS or iPadOS and you're still getting this message and FaceID is not working: contact Apple Support to get your device serviced.

For further reference on issues with Face ID see: When Face ID is not working on your iPhon… - Apple Community

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Face id ios 16.0.2 update

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