After updating, group text names are not recognized.

After updating to iOS 16 and 16.0.2, my phone isn’t recognizing group text names.


example: if I try to text a picture from photos, I have to enter each person’s name because the group name doesn’t show up anymore. After I send it (with all of the people added) and check my texts, the picture was sent to the group text name that i couldn’t find.


Even if I try to do a new text to a group name (within the text app), nothing comes up.


Any thoughts?

iPhone 12 mini

Posted on Oct 10, 2022 9:44 AM

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4 replies

Oct 11, 2022 1:55 PM in response to geremiah161

Hello geremiah161,


Thank you for reaching out to Apple Support Communities.


You are running an older iOS version.


Let's back up and update your device using these steps:


Update your iPhone or iPad wirelessly

  1. Back up your device using iCloud or your computer.
  2. Plug your device into power and connect to the internet with Wi-Fi.
  3. Go to Settings > General, then tap Software Update.
  4. Choose the software update that you want to install. You can choose to stay on iOS or iPadOS 15 and still get important security updates. Or you can choose the option to upgrade to iOS or iPadOS 16.The Settings app on iPhone showing options to update to iOS 15.7 or iOS 16.
  5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


More details can be found here: Update your iPhone or iPad


Once you update, test to see if the issue persists. Also, does this happen with Group iMessage, Group SMS, or both?


Cheers!

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After updating, group text names are not recognized.

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