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your purchase could not be completed

I redeemed a gift card from my friend on my birthday. Then, the next day when I try to purchase games. It turns out that "Your Purchase could not be completed" What's going on?


Posted on Oct 10, 2022 2:57 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2022 12:15 PM

See this Apple article:  If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

check. ⤵️

Card is not valid

Card has already been redeemed

Card is not activated

Code is unreadable

Code must be redeemed in a different country or region

Contact Apple Support -> Contact Apple Support.

 

❗️ See also -> About Gift Card Scams -> About Gift Card Scams - Official Apple Support

3 replies
Question marked as Top-ranking reply

Oct 11, 2022 12:15 PM in response to CHENERJERRY

See this Apple article:  If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

check. ⤵️

Card is not valid

Card has already been redeemed

Card is not activated

Code is unreadable

Code must be redeemed in a different country or region

Contact Apple Support -> Contact Apple Support.

 

❗️ See also -> About Gift Card Scams -> About Gift Card Scams - Official Apple Support

Oct 11, 2022 2:34 AM in response to CHENERJERRY

I redeemed a gift card

When redeeming a gift card, the amount will be credited to your (1) Apple ID balance and (2) you need to set your Apple ID balance as your default payment.


1.

See -> Check your Apple ID balance

Check your Apple ID balance – Apple Support (UK)


(2)

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)


If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.


If you're still unable to update your payment method, Contact Apple Support.

 

your purchase could not be completed

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