You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Appleppleapp Author

Level 1

8 points

Face ID not working on my iPhone

Apple Face ID can’t be used. Because image in another device can be used to unlock the iPhone.

[Re-Titled by Moderator]

iPhone 13, iOS 16

Posted on Oct 13, 2022 4:55 AM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

126,259 points

Posted on Oct 13, 2022 8:34 AM

Appleppleapp wrote:

Apple Face ID can’t be used. Because image in another device can be used to unlock the iPhone.

To be verified, the scanned object (face or otherwise) must provide depth information for the scan, which a planar image or planar video display cannot.

Details: About Face ID advanced technology - Apple Support

If you have found a Face ID bypass with an image or video (and a case with a registered face not also somewhere in the scanned field), contact Apple Support.

View in context

Face ID not working on my iPhone

Similar questions