Hi,
I did a shortcut which basically creates a PNG, converts it to PDF, then send the PDF by email.
The shortcut was working prior the update to IOS16.
Now it does not work anymore ("Shortcuts could not convert the image in PDF" - approximative translation from french), and I did not see any mention of this bug anywhere on the web.
Does someone have a workaround to suggest ?
Thanks
iPhone 11
Hey jsavidan,
At this point, we would recommend reaching out to Apple Support. They will have the necessary tools to investigate into this matter more with you: Get Support.
Have a great day.
Hello and welcome to Apple Support Communities, jsavidan.
If we understand your post correctly, your shortcut is no longer working. We’d like to help.
Let us know the exact steps you set up for your shortcut. Which apps are used? Are you able to complete those same steps manually or do you get an error?
These articles may help in the meantime:
Create a custom shortcut on iPhone or iPad
Convert Pages documents to PDF, Microsoft Word, and more
Thanks for using the Apple Support Communities.
Hi Amanda, thanks for your reply.
I created this shortcut on an iPhone 6S with IOS 15, it was working perfectly.
Then I tested it on 2 iPhones, a 11 and a 14, both using IOS 16.
On those, the shortcut does not work anymore, either from clicking on the dedicated icon, or while debugging manually in the Shortcuts app (I also did a test after switching language on my iPhone from French to English and also to have a screenshot with the steps in English).
Here is a screenshot of the steps I used and the one that is failing
Thanks,
Jerome
Shortcuts - PDF conversion not working
