You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Battery MacBook Pro Replacement Advice

Any advice on service centres that could replace the battery on a MacBook Pro Retina 2012. The MacBook still performs well other than the battery.


Posted on Oct 16, 2022 2:33 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2022 6:31 PM

Hello,

That Mac model is considered obsolete by Apple. Products are considered obsolete when Apple stopped distributing them for sale more than 7 years ago. Monster-branded Beats products are considered obsolete regardless of when they were purchased. 

Apple discontinues all hardware service for obsolete products, with the sole exception of Mac laptops that are eligible for an additional battery-only repair period. Service providers cannot order parts for obsolete products.


Learn more: Obtaining service for your Apple product after an expired warranty - Apple Support


Thanks for reaching out!

-Drake


2 replies
Question marked as Top-ranking reply

Oct 16, 2022 6:31 PM in response to AJPP

Hello,

That Mac model is considered obsolete by Apple. Products are considered obsolete when Apple stopped distributing them for sale more than 7 years ago. Monster-branded Beats products are considered obsolete regardless of when they were purchased. 

Apple discontinues all hardware service for obsolete products, with the sole exception of Mac laptops that are eligible for an additional battery-only repair period. Service providers cannot order parts for obsolete products.


Learn more: Obtaining service for your Apple product after an expired warranty - Apple Support


Thanks for reaching out!

-Drake


Oct 16, 2022 6:41 PM in response to AJPP

AJPP Said:

"Battery MacBook Pro Replacement Advice: Any advice on service centres that could replace the battery on a MacBook Pro Retina 2012. The MacBook still performs well other than the battery."

-------


Get this iPhone Serviced...

Contact Apple, and setup a Genius Bar Appointment or see an AASP (Apple Authorized Service Provider) in your local area. Be wary as to where you get this item, ask you may get an error of an ungenuine battery. So, to avoid this continual message, it is best to have a Apple or an AASP replace the battery.

Contacting an AASP: 

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the battery

Battery MacBook Pro Replacement Advice

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.